Greiner
"Greiner"
- 1,001 Ways to Keep Customers Coming Back: Wow Ideas to Make Customers Happy and Increase Your Bottom Line by Donna Greiner, ISBN 0761520295 - Sure-Fire, Can't-Miss Tips, Techniques, and Ideas for Building Lifelong Customer Loyalty Imagine having the customer-service secrets of the world's most successful businesses "right at your fingertips. With this book you can! Authors Donna Greiner and Theodore Kinni spent...