Everyday Etiquette by Peggy Post
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Widely recognized as the essential guide to manners, this concise new version from America's most trusted name in etiquette answers readers' questions about etiquette in everyday life. A handy, easy-to-use reference, it covers all the basics, including telephone and computer manners, business etiquette, thank-you notes, invitations--and much more. Post writes a monthly column for "Good Housekeeping.