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Managing the Professional Service Firm by David H. Maister

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Available for the first time in paperback, the quintessential manual for managers of accounting, legal, consulting, architectural, public relations, and other service-related companies. "The professional service firm is the best model for tomorrow's organization in any industry. When it comes to understanding these firms, David Maister has no peers".--Tom Peters. coauthor of "In Search of Excellence".

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